
The Exhibitionist Group of Companies
Terms and Conditions
All account queries and Proof of Payments to please be directed to banking@theexhibitionist.co.za and your allocated Account Executive/Project Manager to please be cc’ed in. Any invoice queries must be submitted by email to banking@theexhibitionist.co.za.
The Exhibitionist Group of companies “The Exhibitionist Group” consists of the following companies, all of whom the following terms and conditions apply:
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The Exhibitionist CC
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The Exhibitionist CT (Pty) Ltd
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The Exhibitionist SA (Pty) Ltd
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Yours Eventfully(Pty) Ltd
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Powerhouse PLC(Pty) Ltd
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Show Stopper Properties (Pty) Ltd
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In order for us at The Exhibitionist Group to supply you with a professional service, we would require you to sign this document as acceptance of the attached design and quotation within a reasonable time before the installation/quoted deliverables. Due to the complexity, time constraints, and preparation time required for quoted deliverables, we hold the right to withdraw our proposal if we have not received this signed document, proof of payment and PO within a reasonable period.
Terms and Conditions
​The Exhibitionist Group reserves the right to re-quote any project should there be any additions or changes to the initial proposal submitted.
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Please be aware that we cannot commence work until we have both the deposit and the signed copy of the quotation in our possession. The contents of this document and all attachments are owned by The Exhibitionist Group and are protected by all trademark, intellectual property and copyright laws.
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General:
Please take note of the following terms and conditions:
- Any quotation or pricing given is only valid for 10(ten) working days from the date of issue.
- Acceptance of a quotation is required within seven days; thereafter our quote is subject to confirmation.
- All pricing given excludes VAT, all customers are liable to pay VAT.
- Any overtime required as a result of insufficient lead time will be billed back to the client.
- A 20% surcharge is applicable for rush jobs or any job that requires overtime shifts to meet the requested deadline.
- Allow for 5% damages/overs/make ready on supplied goods.
- All pricing applicable to quantity requested, quantity change influence pricing given.
- All technical drawings to be signed off as approved before manufacture.
- All goods remain the sole property of The Exhibitionist Group until paid in full, and if not paid ALL goods will be removed from the clients' property.
- The client will have no claim against The Exhibitionist Group if the goods are removed from the installation location.
- No variations and/or additions to the original quote will be effected unless an official purchase order or signed variation order is received.
- All quantities will be inspected on-site before the final account is submitted.
- No verbal arrangement, approvals or pricing will be regarded as valid.
- Extras will be invoiced separately. If we are working with an agency and the end client has not paid the agency, this has no bearing on our invoice, as the agency was invoiced and not the end client. The Agency is fully liable for the account.
- The above quotation does not reflect any packaging costs bar standard Bubble wrapping unless otherwise stated.
- Specialised packaging needs will be addressed depending on required delivery/installation arrangements.
- Accounts that remain outstanding for 10 days after the date of invoice, will incur a late payment interest charge of 10% on the outstanding amount from the date due until the date of payment.
- All Items are supplied on a hire basis and remain the property of The Exhibitionist Group unless specified to purchase.
- Prices quoted include build up and break down in Johannesburg/Durban/Cape Town/Port Elizabeth only unless otherwise stated. Out of town work is more costly and incurs Subsistence and Travel. S&T is an allowance given by employers to employees for out of town work, covering daily expenses including food, travel, and accommodation-related expenses.
- For printing jobs, nothing will go into production until a deposit/on special occasions a PO is issued. No goods will be released to clients until 100% payment is received in full.
- All graphics and/or client-owned stock need to be collected on breakdown otherwise, they will be disposed of within 3 working days post stand breakdown, unless special arrangements have been put in place.
- Should there be any alterations made from the client’s side to the job when on-site that incurs overtime, an additional fee of R1500,00 per hour will be charged and it is dependant on the number of staff on-site. The cost of materials required will be billed.
- No production or material acquisition will commence until the official purchase order is received (only for Approved 30 Day account clients).
- No production or ordering of goods will commence without a minimum 70% deposit payment received.
- All goods remain the property of The Exhibitionist Group until paid for in full.
- The Exhibitionist Group will only submit designs if a complete brief has been supplied (including a budget, floorplan, height restrictions and all show/venue/location details).
- Please note designs and quotes will be submitted, but design changes will only be supplied once a stand is signed off.
- Post sign off, two small free changes will be allowed, any additional changes thereafter will be billed per hour. If a client requires changes before a stand is signed off at risk to us, this is billable time.
- If the Exhibitionist Group pitches on a design and it is not signed off within 30 days a fee of R600 will be charged. The design will remain the property of The Exhibitionist Group. Please note that on acceptance of any quotation please sign and return a copy to us.
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Design:
Please note designs and quotes will be submitted, but design changes will only be supplied once a stand is signed off. Post sign off, two (2) small free changes will be allowed, any additional changes thereafter will be billed per hour.
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Design Copyright:
Please note all conceptual designs are fully protected by copyright law and remain the intellectual property of The Exhibitionist Group, and may at no time be used, copied distributed to those other than the intended recipient(s).
In the event that the client chooses to use the copyrighted design work of The Exhibitionist Group through a contractor other than The Exhibitionist Group of Companies, the client will be charged a minimum of 10% of the original quotation. Failure to pay said 10% will lead to legal action.
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Exhibition Specific Terms and conditions:
- It is the client’s responsibility to order the DB board (Generally a 32amp single phase DB board) directly from the organisers of an event.
- Should a client request to buy custom elements for a show stand or mall activation, this will need to be requested in advance in the quoting phase.
- Once an order has been confirmed and a show/stand has been built, any changes will be billed for your account, irrespective if parts are removed or added.
- For Exhibition stands/Shop fitted/Interior Projects: Payment terms are strictly 70% on order, 25% further production payment and 5% balance paid on hand over.
- The stand will not be handed over/access allowed unless paid in full.
- Furniture rentals/purchase, venue hire and/or catering requires 100% upfront payment before goods are released
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Artwork:
- Artwork/print requests to be emailed to sales@powerhouseplc.co.za
- Print-ready artwork to be supplied to sales@powerhouseplc.co.za or your project manager
- All Graphics need to be provided a minimum of 7 days before the first respective day of site build-up.
- The Exhibitionist Group offers graphic design services should you need to assist in generating print-ready artwork, our time is billed per hour.
- In the event print-ready artwork is not supplied, you will be billed for graphic design time.
- Artwork paid to be redrawn, remain the property of The Exhibitionist Group.
- Print-ready artwork to please be supplied in high resolution or vector format. Sized artwork to be supplied as (AI, CDR, EPS, PDF, JPG, TIFF) (High Resolution only; 300dpi).
- Please ensure that full dimensions are clearly stated.
- Please ensure that all artwork supplied is converted to curves /paths, it is recommended to send a JPG image of the artwork for reference.
- We will not be held responsible for missing or incorrect fonts or images.
- Open files must be accompanied by the linked images used.
- For critical CI colour matches, The Exhibitionist Group shall not be held liable for colour irregularities should a pantone or approved colour reference not be supplied with the artwork.
- Printing takes 7 - 10 working days, from the sign-off of artwork.
- Please note 20% Surcharge on late artwork (anything supplied within two working days of delivery)
Please note that once you have approved artwork and it has gone to print, if there are any mistakes on the artwork, you the client will be liable and not The Exhibitionist Group. If the final artwork is approved incorrectly, The Exhibitionist Group will not be held liable. Required reprints will be billed at an additional fee. Artwork charges Basic DTP services are billable per hour. Failure to supply artwork to the specification above may lead to a delay in the print job and additional costs due to necessary DTP time to ready artwork.
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Manufacture and timelines:
- Supplied goods, with different branding, to arrive split and marked accordingly.
- No production or ordering of goods will commence without a minimum 70% deposit payment received.
- Samples are invoiced at the customer’s expense.
- For Print Jobs: 7-10 working days from artwork approval/payment received.
- Load shedding, strike action and stock availability may influence delivery dates.
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Delivery and Collection:
Delivery of goods will be charged for and is mileage-dependent.
Courier can be arranged and is billable. The courier fee is determined by the size and the weight of the package.
Collection can be arranged at our branches and client is liable for any fees related to collection costs.
Collection by either the client or client preferred courier needs to be arranged beforehand with your project manager.
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Returns and Cancellation:
- Returns/cancellations/exchanges could have handling fees up to 70%, which will be invoiced to the customer.
- Returns not to be given to The Exhibitionist Group driver, without authorisation from The Exhibitionist Group accounts or project manager.
- Branded goods cannot be returned.
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Storage, Delivery and Reinstallations:
- Storage and delivery back to client post a show has not been quoted on and will be billed for separately.
- If you opt to keep your graphic panels/fabric graphics, we will have these delivered to you post the show at an additional fee, load size, packaging and mileage-dependent. Should your items need to be delivered in another city from the place of build, a courier fee + additional 20% handling fee, will be billed.
- Storage of any of the items will be billed separately.
- Reinstallation of any of the items will also be quoted/billed separately.
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Risk and Liability:
The risk of the complete stand and all items on the stand shall pass to the customer on delivery. The client needs to ensure adequate insurance cover against all risk that may occur for loss, damage, public liability etc has been secured.
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Availability:
The availability of all stock items and services as itemized on this quotation will only be confirmed upon signed acceptance of this quotation.
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Ownership:
Unless contractually agreed by both parties, all equipment, items, furniture, etc are for hire only and remain the property of The Exhibitionist Group or its suppliers.
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Cancellation:
Please note that cancellation of this signed and accepted quotation within five working days before the build-up of the event will lead to the clients 70% deposit being to cover liquidated damages and costs incurred by The Exhibitionist Group. In the event that the client has not paid the 70% deposit, this will become payable upon cancellation of the signed agreement.